Software Freedom Law Center, India (SFLC.in) wrote to the Ministry of Railway regarding the recent announcement mandating e-Aadhaar authentication for booking Tatkal tickets on the IRCTC platform.
SFLC.in urged the Ministry of Railways to reconsider and suspend the implementation of mandatory e-Aadhaar authentication for Tatkal bookings. Furthermore, the Ministry can take steps to enhance infrastructure capacity and improve load balancing on the IRCTC website to address the root causes of website failures, thereby ensuring a fair and accessible booking process for all.
Read the full letter below.
