The Intervention Application highlights concerns regarding the mandatory use of CoWIN for the 18-44 age group and its de-facto imposition for the 45+ group, citing technical glitches, privacy issues, and the lack of a specific privacy policy. It emphasizes India’s digital divide, with only 40% internet users and low digital literacy, making online slot booking challenging. The Application also points to errors in vaccination certificates, OTP delays, and rural conflicts over online bookings. It criticizes the recent decision allowing on-site registrations as inadequate, leaving states to manage the issue independently. The case underscores the need for addressing these systemic and accessibility issues.
